I have two packages of bees that were shipped from Kelley's yesterday. I got a call just a minute ago from the Post Office in Knoxville, TN. They said whenever they get live animals, they give folks the option of coming to pick them up or having them delivered. Since I had gone to the Post Office down the street here and made arrangements, I told them to go ahead and send them on and I'll get them in the morning (around 7:00 am).
I wasn't expecting that and I call that exceptional service. A tip of the hat to the USPS!